Frequent Questions

WHO IS GOD IN God’s Era™?

The Most High God; the God of Abraham, Isaac, and Jacob.

WHAT IS GOD’S ERA?

A company focused on using God—given creativity for encouragement and the giving of glory to God. 

HOW DO I KNOW MY ORDER WAS RECEIVED ?

Once your order has been received, you will receive a confirmation e-mail.

HOW DO I MODIFY OR CANCEL MY ORDER?

Your order can be modified at any time before your payment is processed. To do this simply click on the shopping bag icon and select the item you would like to modify. 

Orders cannot be modified once they are placed as they immediately start processing.

To add onto an order you may continue shopping and additional added items will be placed in your shopping bag for review prior to checkout.

Once an order has shipped it cannot be cancelled. It is highly encouraged to review shopping bag details prior to proceeding with your purchase.

It is possible that your order may be cancelled during high volume periods due to inventory selling out. If your order is cancelled, all charges will be automatically refunded. We recommend trying to place your order again or signing up for our waitlist, if applicable, for the sold out item.

To ensure your security, we take additional steps in verifying the details on your order. If you receive a cancellation notification, please contact us for more information.

HOW DO I TRACK MY ORDER?

Once your order has shipped you will receive delivery details which includes a tracking number provided by the carrier.

PLACING AND RECEIVING ORDERS:

At the time you place your order, God’s Era reviews your order request and details of customization, inspects quality and ships all items within 5- 7 business days of receiving an order. godsera.com is available to you every day, every hour to place an order through our easy checkout. 

PRICING AND CURRENCY

Currently, all prices and purchase requirements are shown in U.S. dollars. When godsera.com begins to accept other currencies, the change in status will be listed here along with the accepted currencies.

DISCOUNT AND PROMOTION CODES

Received a discount code? Enter the code at the checkout page when checking out on godsera.com to receive your discount. Only one discount of any kind may be used at a time. God’s era discounts have no cash value, and are not valid toward previously purchased merchandise.

Discounts other than Free Shipping do not apply to shipping or taxes.

Discounts cannot be used if the product price total is less than the discount.

Expired discounts cannot be applied to orders.